Prices for Custom Writing
within 5 days $17.95 per page within 3 days $19.95 per page within 48 hours $21.95 per page within 24 hours $25.95 per page within 12 hours $29.95 per page within 6 hours $38.95 per page
Service Features
  • Original and quality writing
  • 24/7 qualified support
  • Lifetime discounts
  • 300 words/page
  • Double-spaced, 12 pt. Arial
  • Any writing format
  • Any topic
  • Fully referenced
  • 100% Confidentiality
  • Free title page
  • Free outline
  • Free bibliography
  • Free unlimited revisions
Affordable Student Services

Sign-up for over 800,000 original essays & term papers

Buy original essay on any topic

Negative Consumer Behavior What is negative consumer behavior and what are the characteristics of a bad customer? How can managers address this issue to ensure success?

Title: Negative Consumer Behavior What is negative consumer behavior and what are the characteristics of a bad customer? How can managers address this issue to ensure success?
Category: /Business & Economy/Management
Details: Words: 1440 | Pages: 5 (approximately 235 words/page)
Negative Consumer Behavior What is negative consumer behavior and what are the characteristics of a bad customer? How can managers address this issue to ensure success?
Negative Consumer Behavior To fully understand what negative consumer behavior is and what makes a bad customer, we first have to understand what "consumer behavior" is. In their book, "Consumer Behavior: Concepts and Strategies," Berkman and Gilson (1981) say that the American Cultural System, which is made of values and artifacts, strongly influences consumer activity in the United States. "In the twentieth century, American Culture reflected a distinct consumption ethic based upon affluence and gratification of …showed first 75 words of 1440 total…
You are viewing only a small portion of the paper.
Please login or register to access the full copy.
…showed last 75 words of 1440 total…for security? Forbes v160 (November 17, 1997): 66. Berkman, Harold W; Gilson, Christopher. Consumer Behavior: concepts and strategies. Kent Publishing Company. Boston 1981. Dubrovki, Drago. The role of customer satisfaction in achieving business excellence. Total Quality Management. (December 2001): 920 Rafaeli, A.; Sutton, R. Expression of emotion as part of the work role. Academy of Management Review. (1987): 12, 23-37. Roberts, James A; Jones, Eli. Money attitudes, credit card use, and compulsive buying among American college students. Journal of Consumer Affairs, Winter 2001, 35(2): 213-240.

Need a custom written paper?

Buy a custom written essay and get 20% OFF the first order