There is nothing harder than influencing the others to behave the way you want them to, and this is exactly the duty of every manager. His/her job is to make people perform in the best interest of the organization which is quite a challenging objective. While aiming at maximum productivity, management should be well aware that job performance is a function of ability and motivation (http://www.accel-team.com/motivation/). And though the process …showed first 75 words of 2262 total…

…showed last 75 words of 2262 total…motivate employees, increasing commitment and efforts. References: http://www.accel-team.com/motivation/ http://researchnews.osu.edu/archive/inmotiv.htm Redman, T. and Wilkinson, A. (2001) Contemporary Human Resource Management: Prentice Hall http://www.workhealth.org/projects/psfhotel.html Vatchkova, E. and Djulev, K. (2000) Human Resources Gordon, J. (1993) A diagnostic approach to organizational behavior (4th ed.) Allyn and Bacon Mullins, L. (2005) Management and Organizational Behavior; London: Pitman Publishing http://www.nsi.bg Training materials for Radisson SAS