1. INTRODUCTION Designing a compensation plan is one of the most complex tasks for most organizations as it affects job satisfaction, employee turnover, productivity and the overall company effectiveness. If not properly managed, this may lead to high employee turnover, low productivity, among other problems which is especially true for a large service-oriented firm like McDonald's. McDonald's first-line managers deal directly with customers along with the front-line crew and it is crucial to draw up an …showed first 75 words of 2224 total…

…showed last 75 words of 2224 total…pdf#search='designing%20a%20compensation%20incentive%20system > 4.<Tab/>Heiman, Frederick D. "Designing effective incentive bonus program" The CPA Journal, Feb 1993 <http://www.nysscpa.org/cpajournal/old/13808643.htm> 5.<Tab/>Phil Kenkel and Rodney Holcomb "Designing and Administering Compensation Plans" Agribusiness Management Series <http://srdc.msstate.edu/02value/labor/ok/desigandadm_compplans.pdf#search='designing%20a%20compensation%20incentive%20system>